FAQs
Who and What is Hot-To-Trot Shop? Hot-To-Trot Shop is an independent woman-run business which saves, salvages, cleans, repairs, and rehomes second hand and new equine supplies. Not limited to but including all horse / pony and horse rider wear, tack, treats, and equipment. Hot-To-Trot Shop was set up in 2020 as a small home-run business making all sales via Facebook Marketplace and eBay by an equine owner and lover; often said to be horse obsessed! Hot-To-Trot Shop is now bigger than ever as we have gone global, shipping worldwide! Hot-To-Trot Shop regularly has over 2,500 different items in stock and has sold over 4,500 items worldwide.
What brands do Hot-To-Trot Shop stock? Hot-To-Trot Shop brands in stock include but aren’t limited to Myler, Neue Schule, Flyde, Premier Equine, Rambo, Amigo, Mio, Horseware, Weatherbeeta, Shires, Bucas, Swish, FalPro, Rhino, Masta, Derby House, Mark Todd, Knight Rider, Aerborn, Schockemohle, Pikeur, ProLite, FreeJump, Cavalli, Thermatex, Stubben, Sprenger, LeMieux, Snuggy Hoods and Eskadron.
What items do Hot-To-Trot Shop stock? Hot-To-Trot Shop's horse / pony tack and equipment, and horse rider wear includes but isn’t limited to Horse / Pony Rugs, Horse / Pony Coolers, Horse / Pony Fleeces, Horse / Pony Stable Sheets, Horse / Pony Stable Rugs, Horse / Pony Turnout Rugs, Horse / Pony Travel Rugs, Horse / Pony Fly Rugs, Horse / Pony Bits, Horse / Pony Bridles, Horse / Pony Reins, Horse / Pony Martingales, Horse / Pony Girths, Horse / Pony Boots, Horse / Pony Numnahs and Horse / Pony Pads, Horse / Pony Veils, Horse / Pony Fly Masks, Horse / Pony Rug Necks, and more! It's nice to treat your pony pal, but it's also nice to treat yourself, the pony's pal. Hot-To-Trot Shop has Breeches, Jodhpurs, Jackets, Coats, Hunting Wear, Riding Boots, Whips, Spurs, and much more Horse / Pony Tack and Horse Rider Wear!
What sizes do Hot-To-Trot Shop stock? Extra Small (XS) Small Pony, Small (S) Pony, Medium (M) Cob, Large (L) Horse Full, Extra Large (XL) Extra Full
What weight rugs do Hot-To-Trot stock? 0g no fill, up to 150g Light Weight (LW), up to 300g Medium Weight (MW), up to 450g Heavy Weight (HW), over 450g Extra Heavy Weight (XHW). Many rugs we stock do not come tagged with weights so we try our best to provide the closest estimation for the weight of the rug we can. Rugs marked as LW/MW for example would generally be 'estimated' between the higher end of LW and lower end of MW figures listed above.
What methods of payment do Hot-To-Trot Shop accept? Debit, Credit, PayPal, Google Pay, Apple Pay, VISA, American Express, Union Pay, Discover, Mastercard, JCB, Carte Bancaire
What is the Hot-To-Trot Shop delivery and postage process? Hot-To-Trot Shop use Royal Mail for almost all parcels except for oversized parcels being sent with Parcelforce. Large orders may be sent out in multiple parcels. Hot-To-Trot Shop offers 24-hour and 48-hour tracked postage within the UK. Dispatch is generally completed within 1-2 working days. We always try to cater for everyone so should you require urgent delivery don't hesitate to contact us before placing your order to ensure this is possible.
What social media channels and other platforms do Hot-To-Trot Shop have? Instagram: hottotrotshop21 (https://www.instagram.com/hottotrotshop21/) Facebook: Hot-To-Trot Shop (https://www.facebook.com/hottotrotshop/) eBay: Hot-ToTrot Shop (https://www.ebay.co.uk/str/hottotrotshop) LinkedIn: Hot-To-Trot Shop (https://www.linkedin.com/company/hot-to-trot-shop)
Advice for purchasing at Hot-To-Trot Shop? Hot-To-Trot Shop sell new & second hand equine products, in the case of second hand we encourage you to carefully review all images and descriptions for any details on damage or defects. If you are unsure about sizing or anything else please contact us to request further details. hot.to.trot.shop.uk@gmail.com 07469 150312
Do Hot-To-Trot Shop sell products for all equestrian disciplines? Yes! Whether you're into dressage, show jumping, eventing or hacking. Hot-To-Trot Shop have riding equipment, tack, and clothing for all equestrian sports.
Can I modify my Hot-To-Trot Shop order after placing it? Hot-To-Trot Shop will always try to help and accommodate wherever and whenever we can. If you wish to amend an order, please contact us directly and as quickly as possible via one of these methods: Text or call +44(0)7469 150312 Email hot.to.trot.shop.uk@gmail.com Use the Get In Touch form on our website Contact one of our social medias.
Do Hot-To-Trot offer discounts or promo codes? Yes, frequently! Get in touch, Subscribe, or follow us on social media to get exclusive promos, discounts, and updates here on Hot-To-Trot Shop!