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Privacy Policy

Last Revised: February 2025
 

Thank you for visiting the Hot-To-Trot Shop website. This Privacy Policy outlines how Hot-To-Trot Shop collects, uses, and safeguards your personal information when you visit our website or interact with our services. By using our website, you consent to the terms outlined in this Privacy Policy.

Information Hot-To-Trot Shop Collects:

  • Personal Information: When you visit our website, we may collect personal information such as your name, email address, phone number, mailing address, and payment details when voluntarily provided by you, for purposes such as placing an order, creating a user profile, subscribing to our newsletter, or contacting customer service.

  • User Profile Information: If you create an account with us, we collect information related to your profile, including login credentials, wishlist items, saved addresses, and order history.

  • Transaction Information: We collect transaction details related to your purchases, including product details, purchase history, and payment information, to process your orders and facilitate transactions.

  • Website Usage Information: We collect data about your interactions with our website, such as pages visited, links clicked, and browsing patterns. This information helps us analyze trends, improve website functionality, and enhance your user experience.

How Hot-To-Trot Shop Uses Your Information:

  • To Process Orders: We use the personal and transaction information you provide to process orders, fulfil requests, manage order tracking, and deliver products.

  • To Manage User Profiles: We use your information to create, maintain, and manage your user profile, including wishlists, saved preferences, and order history.

  • To Communicate with You: We may use your contact information to communicate about orders, respond to inquiries, provide customer support, and share updates about our products, promotions, and services.

  • To Improve Our Services: We analyze website usage information to understand user preferences, identify areas for improvement, and enhance website functionality.

  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes, including responding to lawful requests from governmental authorities.

Data Security: Hot-To-Trot Shop is committed to protecting your personal information and has implemented appropriate measures to safeguard against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Protection and GDPR Compliance:

  • We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  • You have the right to access, correct, delete, or restrict the processing of your personal data. You may also request data portability or object to data processing where applicable.

  • To exercise your rights under GDPR, please contact us using the details provided below.

Third-Party Services: We may use third-party service providers to assist in operating our website, conducting business, or servicing you. These third parties may access your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Choices:

  • You can access, correct, or delete your personal information through your user profile settings.

  • You may opt out of receiving promotional emails or newsletters by following the unsubscribe instructions included in these communications.

  • You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy: Hot-To-Trot Shop reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

Media: All images used on our website are for the sole purpose of promoting our online store and are owned by Hot-To-Trot Shop. The use of images from our website is not permitted by visitors without prior written consent.

Contact Us: If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us:

Thank you for entrusting Hot-To-Trot Shop with your personal information. Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your data.

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